[Resolved] Ixigo — regarding ticket booking | |
I had booked 2 tickets today between 12 and 1am from ixigo. Amount 5714 has been deducted from my account. Bt no details regarding the booking and confimation msg has been received.. My email id [protected]@gmail.com Pls take immediate neccesary actions by either refunding the amount or confirming the bookings. Pls take necessary actions regarding the same Was this information helpful? | |
Nov 19, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Oct 19, 2019 Ixigo Customer Care's response Hi Abhijith, Greetings from ixigo! Transaction ID / Trip ID - 985SV3OF1HOZHS8LIJ Refund amount - INR 5714.00 We apologise for any inconvenience caused and we wish to inform you that your booking could not be confirmed, as the transaction failed. The refund has already been initiated on October 17 and will reflect in your bank account in 7 working days. You should get this amount from "Le Travenues Technology / ixigo" in your bank account. Please note : Saturday, Sunday and Festivals are not counted as working days. Do let us know in case you need any further assistance. Regards, Team ixigo | |
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