[Resolved] Ixigo — request a refund (i didn't get my money refunded) | |||
I have booked my train ticket's with pnr [protected] (Booking id: ixitr[protected] and [protected] (Booking id: ixitr[protected]. The train got cancelled due to flood. And my refund not yet received for the same. I got mail from irctc stating that my refund will be given by agent through whom i booked (Ixigo). I have waited many days for your refund but no refund. Also ixigo didnt send any messages regarding refund. Please find the attached screenshot. Kindly revert immediately... Contact [protected] Was this information helpful? | |||
Sep 20, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Aug 20, 2019 Ixigo Customer Care's response Hi Vikrant, Greetings from ixigo! With regards to your query, we have got this checked and wish to inform you that we haven't received any amount from IRCTC towards the train cancellation with PNR [protected] and PNR [protected]. For further clarification, you can directly reach out to IRCTC on[protected],[protected]. You can also write to IRCTC at [protected]@irctc.co.in. Feel free to write in, if you need any other assistance! Regards, Team ixigo! | |||
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+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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Train from allahabad, (15-8-19, 23:00) to agra(16-8-19, 6:15)
Each ticket cost= 770 Rs (B coach)
4 tickets ( 4*770= 3080)
Agent service charge= 40
Gateway charge = 95.87
Total 3216
BUT MONEY WITHDRAWAL IS. 4657 Rs