[Resolved]  Ixigo — return money

I jitendra kumar booked a ticked before 2 week ago 13/05/2018
From warangal to jhansi in ap ac express

Ticket process was not completed and
I have paid 2000+money for my ticket ac 2-tier ticket
I have recived a mail and message from ixigo about rturn money but no action come

My money not return in my account pls do something about my problem
I faces many problems
Pls changes ur poor service and take a action quickly
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Jul 13, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2018
Ixigo Customer Care's response
Hi Jitendra,

Greetings from ixigo!

Could you please share the ixigo Booking/trip ID starting from "IXITR" or the registered Email ID used for logging in so that we can check and assist you better.

Looking forward to your reply.

For further assistance feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

I book my ticket to Delhi to Hyderabad but it is in waiting list and the ticket is not confirmed and I can't able to travel with the waiting list ticket, now in how much time my money would be refunded
Ixigo Customer Care's response, Jun 12, 2018
Verified Support
Hi,

Greetings from ixigo!

Could you please share the ixigo Booking/trip ID starting from "IXITR" or the PNR so that we can check and assist you better.

Looking forward to your reply.

For further assistance feel free to write at trains@ixigo.com.

Regards,
Team ixigo.

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