Submit a Complaint
Railways
Ixigo

[Resolved]  Ixigo — rs.885.13 not receiving

Address:698 Irwin Road, Mysore, Mysore, Karnataka, 570001

[protected] i'm booking train ticket from "ixigo trains app" but my ticket was canceled. Still am not getting any refund amount yet
My booking id is : ixitr[protected].
I emailed this [protected]@ixigo.com. But nothing will happened.
But they are sending deferent screen shot. My account passbook
Screen shot sending with this id but no use...
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 28, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2019
Ixigo Customer Care's response Hi Loknath,

Greetings from ixigo!

Please note refund against the shared id is already been processed from our end and relevant details are been sent to you over e-mail. Request you to please check your mailbox once.

For any other assistance please write to us at [protected]@ixigo .com.

Regards,
Team ixigo.
Complaint comments 
4 Comments

Related Ixigo reviews

[Resolved]Ixigo - Payment deducted but ticket didn't booked[Resolved]Ixigo - Payment complete but Booking failed.[Resolved]Ixigo - Refund not credited to the source account[Resolved]Ixigo - Flight ticket cancellation problem[Resolved]Ixigo - Amount deducted from account but my flight ticket-round trip has not been confirmed.
View all 2400 Ixigo Reviews

Comments

Please my balance refund me please

Reply
Sr
Yesterday on 25 Apr 19 I have booked a train ticket from ixigo app but unfortunately at the end it couldn't be booked and the money has been deducted from my account.
So please you are requested to refund my money back.
My booking id is- IXITR[protected].

Reply
PNR. [protected] Booking id. IXITR[protected] Train name. Sampark Kranti date of journey12.04.2019 but not refund amount
Reply
poonamamit's reply, Apr 22, 2019
Not refund my amount
I was booking for the train kcg to tata nagar and ticket is still pending and money is deducted from my bank account.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    View all 2400 Ixigo reviews & complaints
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information