[Resolved] Ixigo — ticket amount not get refunded | |
I have booked 3 tickets from ixigo The pnr number of those 3 tickets are as follows- [protected] [protected] [protected] The train journey date was 22/03/2020. The train was cancelled and we got a message on 23/03/2020 that the money amount will be refunded within 3-4 days. As i contacted in irctc helpline they said the amount has been refunded on 24/03/2020 to ixigo. So i want to knwo the reason why it's not reflecting in my account. Please look into the matter as soon as possible. Was this information helpful? | |
May 12, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Apr 10, 2020 Ixigo Customer Care's response Dear Customer, Greetings from ixigo! We wish to inform you that refund against the shared PNRs has already been initiated and same shall reflect into your account in 7 days. For any other assistance please do let us know. Regards, Team ixigo | |
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