[Resolved]  Ixigo — ticket booking complaint

I booked a 3ac train ticket for my journey from trivandrum to angamali leaving station on 17/10/2018 through ixigo app which has not been redirected me to the irctc site although the money has debited from my account and the booking has not confirmed.. The app shows the booking is pending.. How should the money will refunded back... What should i do if it not has refunded
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Nov 20, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2018
Ixigo Customer Care's response
Hey Abin,

Greetings from ixigo

We can see that you were able to re-book the ticket successfully under PNR 42XXXXX423.

For any queries, you can write to us at [protected]@ixigo.com. We'll be happy to help.

Regards,
Team ixigo
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