[Resolved] Ixigo — ticket booking pending no status update

Bingo007

from Kolkata, West Bengal

Address:

Gurgaon, Haryana

I booked 6 tickets from visakhapatnam to howrah for 1st may, 2018 in howrah mysore express, order id (Ixitr[protected]). I booked on 28th may at about 1930hrs, but its been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement. Please do the needful and refund my amount as soon as possible.

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Apr 29, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

Ixigo Customer Care's response Hi,

Thank you for writing in. Please be informed booking against the shared ids are failed and the refund shall reflect into your bank account within 5 days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

Feel free to write at [protected]@ixigo.com for any further assistance.

Regards,
Team ixigo