[Resolved] Ixigo — ticket cancellation fees
ErER. SUNNY KUMAR on Jul 17, 2018
Dear ixigo team,
I booked a ticket for me in train no.-18310, Ambala cantt to Tatanagar for[protected] vide PNR - [protected] and Transaction id - VH2UJR87FRIMGDZFT.
My ticket had cancelled on[protected] and and an amount of rs 550.00 refund was initiated.
It was mailed to me that refund of rs 550.00 will be refunded in 5-7 working days.
So far the refund amount has not been in my account and in IRCTC site the status is showing 'RDS'.
Request you to kindly revert back on status of my refund amount at the earliest.
Complaint marked as Resolved Aug 19, 2018
[Jul 17, 2018] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response, Jul 19, 2018
Greetings from ixigo!
Please be informed the refund against the shared id has not been processed yet, as the same is pending from the bank's end.
Hence, request you to allow us sometime to provide you with an update.
We regret for the delay.
For further assistance feel free to write to us at [protected]@ixigo.com.
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