[Resolved] Ixigo — ticket cancellation refund amount not received

gopalitc

from Kolkata, West Bengal

Address:

Gurgaon, Haryana, 122002

Pnr no [protected] dt. 25.11.18 through ixigo booking id no ixitr[protected] same ticket was cancelled on 16.01.19. But refunded amount still now not received. We are inform same issue through [protected]@ixigo.com mail on 28.01.19. We don't have received any reply mail also not received already more than one month completed still now refunded amount these not for further transaction continue with ixigo websit or not pl confirm as soon as solve the problem,

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Mar 15, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Ixigo Customer Care's response Dear Rajagopal,

Greetings from ixigo!

Please be informed we have already refunded the amount to your source account and shared the refund details on 30/01/2019 and today as well over e-mail n.***[protected]@itc.in.

Request you to please check your mailbox once.

For further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.