[Resolved]  Ixigo — ticket cancelled but yet not received the refund

My pnr no. Was [protected]. The ticket was in waiting list (Travel date 01-mar-2018, train no. 12810 hwh mumbai mail, from jalgaon to mumbai) which got cancelled since it was an e-ticket) after the chart was prepared. I got the mail from ixigo on 8th mar 2018 that they will refund me in next 5-7 business days.
But yet not received the refund.
Please do the needful.
Was this information helpful?
No (0)
Yes (0)
Apr 17, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Please be informed refund is already been initiated from our end. We have shared the refund details to your mail id.

For any other assistance feel free to write to [protected]@ixigo.com.

Regards,
Team ixigo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information