[Resolved] Ixigo — ticket failure

Er V V Singh

from Noida, Uttar Pradesh

Address:	Meerut, Uttar Pradesh
Website:	[email protected]

I have booked 3tickets on 14th october... I got a message after payment deduction msg disclosed below... Anushka, sorry! Booking for your meerut city (Mtc) - kanpur central (Cnb) train with booking id: ixitr[protected] is still pending. We will confirm the final status as soon as possible.in case your booking isn't confirmed, your money will automatically be refunded to your account within 5 days. For any queries please write to [protected]@ixigo.com

Still i m waiting for my status... Didn’t get my money back... Now i booked my ticket on tatkal quota which is 800, 900₹ more costly than my normal ticket... My booking id is :meenaxisin...

How can i get my money back nd the compensation amount.!!

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Nov 24, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo

We wish to inform you that refund is already processed to your bank. Kindly check your bank statement as some banks don't notify via sms when refund is credited. Please also refer the complete transaction details of refund shared with you over e-mail.

For any assistance, you can write to us at [protected]@ixigo.com

Thanks for your cooperation!

Regards,
Team ixigo