[Resolved] Ixigo — ticket not booked but payment done through upi

Kunal Prashant

from Patna, Bihar

Address:

Deoghar, Jharkhand, 814112

Today i booked my ticket from dhenkanal to bokaro city through upi in your app. All the thing is right but i am not getting my ticket.. Please do something its urgent my ticket date is tomorrow. If you can't book my ticket kindly give my money quick.. And please inform me quick. You are good at all but your this ticket booking service is worse.. Please maintain it otherwise you will down.

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Apr 24, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2018

Ixigo Customer Care's response Hi Kunal,

Greetings from ixigo

We wish to inform you that if ticket is not generated after payment then full amount will be auto-refunded within 5 working days as per bank refund policies.

Rest assured! Your money is safe and will surely be refunded to your bank.

For any further assistance, feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo