[Resolved] Ixigo — ticket not generate but balance will be deducted 2

s900244

from Kolkata, West Bengal

Address:

722173

Sir, i have generate a train ticket from ixigo train app but the ticket is not generate and my balanced is deducted my ixigo id ixitr [protected] so i[censored] really noticed this plss give my refund back.. I will be thankfull to u.. Its deduced balance from a debit card when i check in atm there are not came my cash... And your web site say that its took 7-10 businesses day.. Sir plss get my refund back..
Mail: [protected]@gmail.com

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Apr 29, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Mar 15, 2018

Updated by s900244 Sir, i was generate a ticket today the ticket id is IXITR [protected]
Its deduced 380 rupees plss refund my balance ... And when check in my account and call sbi customers care they said to complaints your website .. So plss sir give me my as a refund as soon as possible ..

Verified Support

Mar 15, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We would like to inform you that we haven’t received any credit against the shared id as it was a payment failure. Hence request you to please check with the bank concern regarding the same.

Feel free to write in if you need any other assistance!

Regards,
Team ixigo