[Resolved]  Ixigo — tickets not booked

Address:Le Travenues technology pvt ltd., New Delhi, Delhi, 110063

Sir, I am book 4 tickets on 10/06/19 from ur app.
Tickets details are Anil kumar 38, Gayatri 34, Vidhya devi64, Mamta 43 from Delhi to Ramdevra train no.14659 on 23august 2019.i can't receive any ticket but the amount is deduct from my account. Please help and get me my tickets otherwise please return my amount .
Please I request to solve my problem
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Jul 13, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2019
Ixigo Customer Care's response
Dear Bhumika,

Greetings from ixigo!

We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" at [protected]@ixigo.com so that we can check and assist you better. You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

Please write to us at [protected]@ixigo.com for any further assistance.

Regards
ixigo.
Complaint comments 

Comments

Sir my name is sandeep, in the last ten days I booked tadupari to kachiguda, my booking is failed, but amount was not refund, i try to rebook again, but all bookings are failed, but my amount was not refund at all, plz help me sir

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