[Resolved]  Ixigo — to refund my money back

I had booked tickets from qln-ltt on oct 3 two times, rs.1402/-money has deducted from my account and my booking got failed, so they said that your money will get refund within 6 days and its almost 17 days has over till now i didn't get my money refunded back.. Please do something.. I'm out of money..! So i kindly request you to refund my money back.. Thank you
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Nov 25, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Ixigo Customer Care's response
Hi Raashid,

Greetings from ixigo

We wish to inform you that full amount has been already refunded to your bank on 4th Oct and complete refund details along with refund reference number have been shared with you over e-mail. We'd request you to please check your bank statement once as some banks don't notify via sms when refund is credited.

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 

Comments

Dear sir
one time extra debit 1071 rs from my account.
k nageshwar rao's reply, Oct 16, 2018
dear sir
one time extra debit 1071 rs from my account.
Dear ixigo
I'm booking a ticket @5 October 2018
For network problem not booked a ticket but amount as been paid
Transaction id:ixi-1TDBM3IXEO4M09C7FI-1
Reference id:[protected]

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