Ixigo — train booking for two persons from yeshwantpur to dadar by chalukya exp on 29 jan 19

 
3 Reviews
 khancgh on Jan 12, 2019
On 12 jan19 i booked train tkts booked through ixigo web site in ac 3tier from yashwantpur to dadar for 29jan19 through sbi internet banking. Amount rs 2854.78 deducted le travenues technologies pvt ltd. But no tkts received. Kindly check confirm booking details. My contact number is [protected]. Please give contact number of helpline.
Passenger details as follows
Cgh khan male age 57
Athiya khan female 53

Complaint Status


[Jan 12, 2019] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response, Jan 13, 2019
Hi,

Greetings from ixigo!

Thanks for writing in. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

For further assistance please write back to us at trains@ixigo.com.

Looking forward to your reply.

Regards,
Team ixigo.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I was booking try at 9 January 2019 but booking was filed. I connect to costemer care. For costemer care was said to refunde your money 5day but no refunde money thetday
I tried to book a train ticket from mangalore to Villupuram on 5/1/2019 but the "payment was declined by the bank" message recieved at IXIGO. But the money was deducted from my account and the ticket was also not booked. My account details are e mail ID:kraj2687@gmail.com. Kindly help

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    Ixigo - train booking for two persons from yeshwantpur to dadar by chalukya exp on 29 jan 19