[Resolved]  Ixigo — train booking not successful amount not refunded

Address:411040

Unsuccessful train booking
Passenger _02
Debited amount 470
Ixigo transaction id (Ixitr[protected])
Net banking i'd (Igacrfvos7)
Kindly resolve at the earliest
Passage er details
1. Gopal jadhav
2. Geetanjali h
Train nam (Htt hubli express)
Journey from pune jn to bijapur.
Ixigo customer care not responding when i tried to call many times... Many customers have same complaint... Kindly resolve.
Thanks with regards...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 19, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Really sorry for the inconvenience caused. Though the refund should have been credited by now but as you are saying still not received in that case request you to please wait for another 2-3 working days. As sometime it takes more than usual time to get the amount refunded.

For any further assistance you can write to us at [protected]@ixigo.com.

Regards,
Team ixigo
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ixigo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    2400
    Pending
    355
    Resolved
    1516
    Ixigo Phone
    +91 12 4461 7880
    Ixigo Address
    2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
    View all Ixigo contact information