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Ixigo

[Resolved]  Ixigo — train

Address:Dewas, Madhya Pradesh, 455001

My mumbai-indore in train booking could not be confirmed. And i got email that refund will be initiated within 5 days, but i can't received it after 11 days.
Booking id :ixitr[[protected]]..
I request to the company to refund as soon as possible otherwise i will be forced to take the legal legal action against the company. My amount is 1153.
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May 5, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
Ixigo Customer Care's response Hi Neha,

Greetings from ixigo!

Please be informed refund against the shared id is already been done from our end. We have shared the refund details with your mail.

For any further assistance feel free to contact us at [protected]@ixigo.com.

Regards,
Team ixigo
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Comments

Actually i booked a train 4Time ticket one ticket13March and 3time icket 23 march but 2 ticket was cancelled and 3 tickets refund one ticket is pending. All transactions details is attached. Please help regarding this refund.

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Ixigo failed to refund my money, its been 10 days since booking. During booking money was deducted but the failed to confirm. Now its been 10 days and they assured refund within 3 working dayd. Highly disappointed.
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