[Resolved]  Ixigo — train fare refund not done

Address:Kozhikode, Kerala
Website:ixigo

Dear ixigo,

Kindly find the detailed bank statement and refund the amount at the earliest.
Travelled - once
Rs.127/ deducted -4 times
Refunded - only once

Txn date value date description ref no./cheque no. Debit credit
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.00
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.49
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.49
14-oct-18 14-oct-18 by debit card-othpg[protected]www ixigo com gurgaon — 127.49
14-oct-18 14-oct-18 by transfer - sbipg[protected]www.ixigo.com gurgaon — transfer from[protected] 127.49
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Dec 9, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Thanks for writing in. We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

Looking forward to your reply.

For further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

Pnr [protected] for trichy to chennai. Did not get refund of 250rs in bank account. Please verify and do the needful
Bhilai's reply, Oct 29, 2018
Refund not received

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