[Resolved]  Ixigo — train money refund

I booked a train ticket on 1 novem and i transact the money 2488 but its showss failed and they say that the money will refund to u with in 5 days but today is 13th of november so plzz take a action on them!!! Trip id: IXITR[protected]
My email id is [protected]@gmail.com
They have given a date of 8 november but till now i have not got my refund
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Dec 15, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

Wewish to inform you that refund against the shared id is already been processed from our end. We have shaared the refund details with your mail id [protected]@gmail.com. request you to please check your statement once and contact the bank concern incase it is not credited into your bank account.

For any further assistance you can contact us on [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

I haven't got my refumd yet
its been 5 days.I have already sent them email but they aren't replying me

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