[Resolved]  Ixigo — train ticket amt refund

I book train tkt from ixigo trains app from chennai to madurai pandian express. Travel date 30.4.2019. Pnr[protected]. Ixitr[protected]. After chart preparation ticket status is wl. I received mail from irctc refund amt will be refunded automatically from ur agent. But still now it was not refunded. Also i received a call from ixigo like your tkt not confirmed amt willbe refunded.
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Jun 16, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
Ixigo Customer Care's response
Hi Shunmuga,

Greetings from ixigo!

As per our telephonic conversation, the refund details have been sent to your email ID at sh*******[protected]@gmail.com. Please wait till Monday. For more information please write to us at [protected]@ixigo.com

Regards
Team ixigo.
Complaint comments 

Comments

I was ramesh cancelled my trip but not get refund this is refer number
2J5S4BK0170DDIKNS
My booking is cancelled but money is deducted from my bank account it’s been 10 days my money is not refunded why it should need to follow up you should refund the money automatically. Kindly and sincerely refund my money asap

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