[Resolved] Ixigo — train ticket booking

Victor Daniel

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi good morning.

I have booked train ticket on 17/12/2017 from ixigo app and money was paid rs of 720 due to exceed of time the ticket was not booked and i received a msg saying (Victor, sorry booking for your yresvantpur jn to raichur train with booking id: ixitr[protected] was not confirmed refund of rs 720 has been initiated and will be credited to your account within 10 working days.

Its been more than 20 days still i didnt get my money back i request you to do the needfull thank you.

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Feb 24, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Ixigo Customer Care's response Hi Vicky,

Greetings from ixigo!

As per your discussion with our team your query has been resolved.

For any further assistance you can write to us at [protected]@ixigo.com.

Regards,
Team ixigo

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Comments

Prayul73

from Mumbai, Maharashtra

Dear sir
Deduct my money but ticket are cancelled
Plz refund money in this acoount

Rajeshmahto

from Raipur, Chhattisgarh

Ixigo — train ticket booking

Hi good evening Sir.

I have booked train ticket on 18/1/2018 from ixigo app and money was paid Rs1248 due to exceed of time the ticket was not booked and i received a msg saying (Rajesh sorry booking for your Chennai central jn to tata nagar train with booking id: IXITR[protected] was not confirmed refund of Rs1248 has been initiated and will be credited to your account within 10 working days.