[Resolved] Ixigo — train ticket booking failed but amount got deducted | |||
Trying to book two tickets from howrah junction to puri through ixigo application.646.98 amount got deducted from account but booking got failed.i want my full amount refund in my bank account.i was even unable to contact with ixigo customer care not a single number is valid.it was really very worst experience to use the application.please solve this as soon as possible and refund my amount Was this information helpful? | |||
Jan 19, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 Ixigo Customer Care's response Hi, Greetings from ixigo! Please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app. Looking forward to your reply. For further assistance feel free to write to us at [protected]@ixigo.com Regards, Team ixigo. | |||
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