[Resolved] Ixigo — transaction automatically cancelled no money lost

JomonJopy

from Ingraj Bazar, West Bengal

Address:	Gurgaon, Haryana
Website:	www.ixigo.com

I tried to book a ticket from bbs to ers in shalimar - thiruvananthapuram shalimar express 22642 on feb 24 2018.. After payment successful, transaction cancelled n money of rs 725 lost..
Kindly initiate refund to same debit card within 24hrs.. Otherwise i forced myself to file a cyber police complaint against ixigo.
Trnsaction no. From myvsbi debit card:[protected]
Website:www.ixigo. com
Thank you

Was this information helpful?

No (0)

Yes (0)

Mar 29, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please share the booking id starting with IXITR or the mail id used for login so that we can assist you better.

For any further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo

Related Ixigo reviews

View all 2400 Ixigo Reviews

Comments

Arc13

from Chennai, Tamil Nadu

I tried to book a ticket today in 16724- anantapuri explain from kzt to ms on 7/3/2018 through axis bank net banking. The amount 385 is debited from my accounts. But I didnt receive any ticket details. I want refund..