[Resolved] Ixigo — transaction failure, money, deducted need refund | |
I had tried to book train tickets on ixigo app, transaction got failed but money was deducted from my account on 20/10/19. I have also mailed ixigo twice but till date no response aslo submitted the feedback form but still no reply, as highly disappointed with the service please provide the refund asap. Here are payment i'd - 5jlzaakxlzr6k40lk4. Order id - ixitr[protected] Was this information helpful? | |
Dec 18, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 17, 2019 Ixigo Customer Care's response Hi Parth, Greetings from ixigo! We sincerely apologise for the unwanted trouble caused. As confirmed over e-mail refund has been initiated and shall reflect in stipulated time. For any other assistance please do let us know. Regards, Team ixigo! | |
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2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
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Plz refund the amount asap