[Resolved] Ixigo — u guys r not refunding my money

[Resolved] Ixigo — u guys r not refunding my money

N Narendra Nath Dubey

I have booked the flight for bhubaneswar which is scheduled on 28th of March but it got cancelled due to coronvirus and indigo also refunded the full money back but ixigo is not cancelling the ticket and also not refunding my money which was initiated by indigo such a worst experience I'll surely file a case against u guys if I won't get my full refund +1 photos Was this information helpful? No (0) Yes (0)
May 4, 2020 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Mar 25, 2020 Updated by Narendra Nath Dubey Please refund my money which is initiated by the indigo I have attached the file for your reference my account no. [protected] Verified Support Mar 30, 2020 Ixigo Customer Care's response Dear Customer, Greetings from ixigo! The airline has provided you refund in terms of credit shell and same can be used by calling their customer support or at airport ticketing counters. Keep the cancelled PNR handy as a reference for utilization. For more information please click on the link below. https://www.goindigo.in/information/corona-virus-travel-restrictions.html NOTE: Starting 25th March 2020, we are available only on Chat & no email queries will be accepted by us. For any booking related query, please visit www.ixigo.com/help or visit the Customer service section on the ixigo app & Chat with us. For further assistance please do let us know. Regards, Team ixigo
Add a Comment	Share
Submit Close