[Resolved] Ixigo — we can't receive a refund

Karthick Segoy

from Coimbatore, Tamil Nadu

Address:

Madurai, Tamil Nadu, 0064006493l9020

Good evening sir,

Sir, we are reserve the train ticket for (06/05/2018) trivandrum to madurai junction. Journey date (07/05/2018). Train no.56701rupees 135.00 debited my bank account, but the ticket was cancel. But we can't receive the refund. So please kindly return the money for my bank account please quickly.

Thank you.

Your truely,

Karthick

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Jun 16, 2018

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Ixigo Customer Care's response Hi Karthick,

Greetings fro ixigo!

Could you please share the ixigo Booking/trip ID starting from "IXITR" or the PNR along with registered Email ID used for logging in so that we can check and assist you better.

Looking forward to your reply.

For further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo

May 16, 2018

Updated by Karthick Segoy Transaction ID:NGRLN0DO7TP9U9Q7

May 16, 2018

Updated by Karthick Segoy Reference ID:[protected]