Ixigo — wrong flight booked and cancellation made without request | |
This is wrt to trip id[protected], I had booked spicejet flight goi to bom of 17.35 18.04.19. I was redirected to clear trip and Until confirmation of payment it showed 17.35 and in final itinerary d time was changed to 5.25. On having noticed that, i only tried to see what would be d cancellation charges n next minute I received a mail dat cancellation is made and refund processed. On enquiring I have been told dat the cancellation was done by me but I am 100% sure I have not proceeded with cancellation. In fact if I had to cancel why would I cancel through ixigo n not on spicejet directly, wen I very well know that I would be at a loss of 3k if I do it through ixigo. Either provide a proof dat I have done it or else refund d entire amount. Next line of action would be to go to consumer forum. Thank you. Was this information helpful? | |
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Please help I’ve a train tommorow and money is deducted and ticket is not been book as there’s no clue about it in the trips section or mail
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