[Resolved] Ixigo — wrong information about position of coaches | |||
Yesterday when i reached habib ganj railway station to see off my wife at platform no.1, i reached for coach b1, the coach in which reservation was there. The ixigo app installed in my device showed that coach b1 was 7th from end while it actually was 6th from engine. Because of this wrong information i had to rush for the coach very hurriedly, with all luggage that made me breathless and i nearly escaped any untoward incident. Therefore the indian railways is requested to look into the matter and take action against such websites under intimation to me. Was this information helpful? | |||
Dec 28, 2018 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 27, 2018 Ixigo Customer Care's response Hi Ratnesh, Greetings from ixigo! We sincerely apologise for the trouble caused. However, please be informed last moment change in the plateform doesn't gets autto updated. This is the very reaason you had to face such inconvenience. For any further assistance please write to us at [protected]@ixigo.com. Regards, Team ixigo. | |||
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I am tiket booking fail my account dudect money but no refund my money 5 day please refund my money
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Its been almost 7 days till now and the refund is still pending.