[Resolved]  Ixigo — wrong information in ixigo application ticket booking from ghazipur city to visakhapatnam

Address:53005

I BOOK TICKET FROM GHAZIPUR TO VISHAKHAPATNAM THROUGH IXIGO TRAINS APPLICATION. IXIGO APP GIVE DETAILS FOR TICKET GHAZIPUR TO BARGARH FROM SARNATH EXPRESS AND BARGARH TO VISHAKHAPATNAM IN DHANBAD ALLEPY TRAIN.but WHENEVER I REACH FROM SARNATH EXP AT BARGARH 1920hrs on 12 Nov and asked to station master for another train he told me this is wrong station. I Suffered full night and another day and in emergency I book ticket of flight from VARANASI to vishakhapatnam.
I loss my train fare and also in emergency flight fare and so much suffered.
Train PNR details as follows
PNR-[protected]
Trn:13351
Dt:[protected]
Frm BRGA to VSKP
Cls:3A
P1-B1, 41
PNR:[protected], TRN:15159, DOJ:12-11-18, SL, GCT-BRG, DP:09:55,
AMIT SINGH, S4 26,
Fare:190+AGENT CHGS, IF ANY.This rail travel is insured
Flight ticket pnr
MYPTTY IN INDIGO FROM VARANASI TO KOLKATA AND
TTKPUD in Air Asia from KOLKATA to vishakhapatnam
I loss so much money around 12000 RSVP due to wrong information
+3 videos
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Dec 16, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
Ixigo Customer Care's response
Hi Amit,

Greetings from ixigo!

With regards to your mail, we tried calling you on your provided number [protected] however, there was no response from your end. We request you to provide us your alternate contact number or the right time to call so that we can call and assist you better.

Looking forward to your reply!

For further assistance please writebackk to us on [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

PNR-[protected]
Trn:13351
Dt:[protected]
Frm BRGA to VSKP
Cls:3A
P1-B1, 41
Chart Prepared
Helpline No.:
Customer Care 138, Security 182
PNR:[protected], TRN:15159, DOJ:12-11-18, SL, GCT-BRG, DP:09:55,
AMIT SINGH, S4 26,
Fare:190+AGENT CHGS, IF ANY.This rail travel is insured

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