Ixoracart.com — saree

Address:Surat, Gujarat

I ordered a saree i saw on the website and when it was delivered it was black and white checked saree. Nothing as was displayed on the website. Trying to contact them on the email id and phone number provided with no response. They have a 5-day return policy but no proper process and how to return it. Fraud website. They have a whatsapp number which responds if they feel you have an order but the moment you submit a complaint they stop responding.
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I ordered for a purple silk saree and received a black and white check saree. Though I have written an email to them but I have major doubts on this company as I read similar complaint s from others too.
I read one of the customer has same issue as mine. She received the same saree like mine.
Can something be done for this complaint.

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    Surat
    Gujarat
    India
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