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Jabong.com — unavailability of exchange service on my address

I had purchased anouk’s sandal of size euro 36 but i found the size to be small after it was delivered. Now i want to exchange this product but a message pops up saying the product can’t be exchanged at the address. I am very upset with the service of jabong. If i could get my things delivered on the same address then why can’t you people pick up the thing from my address. Please resolve this issue as soon as possible because i am not happy with the service of exchange.
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Complaint Status


[Jan 31, 2019] Jabong.com customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

One product Jabong has refused to return even though I had returned the product in the given 15 days time frame and from the same place where the product was delivered.
this is a first time that Jabong has refused to take a return I am surprised that no explanation was even provided for the same

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    Jabong.com
    Customer Care Service
    Customer satisfaction rating
    47%
    Complaints
    2182
    Pending
    0
    Resolved
    1000
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View Full Information
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