Jabong — order id: 111218130381421441901

Address:500075
Website:Jabong.com

This is regarding the above mentioned order id, i have placed an order on 12th jun and it was supposed to be delivered on 21st jun. I haven't received the order hence i have raised the complaint for the delivery. I was supposed to get the resolution by 24th however no response. Again i have made a call to cancel the product and return my money. They confirmed maximum 48 hrs the order will be cancelled however till now the order was not cancelled nor delivered. I have made more than 20 calls and spoke over 10 escalation team. They kept on saying 24 to 48 hrs however the refund is not intiatied. I have spent hrs in talking to them and following up with them for the past 1 month. Now i lost my hope that i will get my 4400 change back. Kindly do the needful.
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Jabong.com customer support has been notified about the posted complaint.
Jul 11, 2019
Updated by Ram_cm
Failed to deliver the product and return my money back.
Complaint comments 

Comments

I have received a message thrice stating that I have refused to accept delivery.

Delivery executive has not even called me once.

Payment has already been taken.

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