[Resolved]  Jabong.com — amount not refunded to my account

Address:	560011
Website:	Jabong.com

My return id of jabong is[protected].
My refund was processed on 8th october 2018 it’s been more than 10 days and the amount has still not been refunded.
It clearly says in there website that amount will be refunded within 7 to 10 days, it’s been more than 10 days still amount not refunded.
When called the customer care of jabong several times they say will try to solve the problem but they are not refunding the amount to my account.

Kindly solve the problem