[Resolved]  Jabong.com — An Open Loot from a Well-known name

1. Customer support executives are rude. When you ask about status of the complaint, don't be shocked if they be rude to you.
2. On one of the previous orders, i ordered a Navy Blue T-shirt and they sent me a same color SHIRT instead, that too from a different brand.
3. A shirt was ordered for size 40, they sent me the same with size 44.

This is like Stone-age service in the time when you know your competitors are so excited to serve better and better.

And mind you, word of mouth matters in today's age as well.

I had placed an order with number [protected] on 18 September for total value of 2500. The products were delivered worth 1400 Rupees and other 1100 Rupee products are missing. This is a genuine case of cheating. Kindly send me my products or give my money back.

Hi Kirtan,

Apologies for the inconvenience caused. I've shared your concern with the relevant department and our customer care folks will get in touch with you shortly. Expect a call from us today and we'll update you on the status of your order. Kindly bear with us.

Regards,
Abhi
Team Jabong

product return

I want toreturn two my product. Its size doesn't fit to me. Product description: 1.[protected] poe 2.[protected] poe

Replacement

I ordered a pair of vans shoes but the size were not comfirtable to me ...i called the customer care but they didnt responded ...i mailed them but there was no response ...plzz help me so that i can return my order ..
Oder no - [protected]
Contact no -[protected]
[protected]@gmail.com

I am suffering from my refund and it has yet not being initiated. my order was picked up but still i haven't yet received any refund for my order. I want the entire money to be refunded.
I am calling between 2 to 3 days but you telling me every time that my query will be solved within 24 hours but it’s not so today. it is becoming so annoying for me now, being a loyal customer that i am calling them just to stay on hold and waste my balance but no customer care representative responding, even after holding the line for an hour. This is the kind of service that you are providing; You just keep the customer on hold, appreciate their patience and keep telling that the call will be answered shortly. I have been a loyal customer of Jabong India and have been ordering goods since then but now I think that jabong have shattered all my trust and faith in them and also in their quality.
I am seriously disappointed and frustrated with all this service jabong has given. I don’t wish to deal with the company at all, not now, not ever. if a sale is not handled by brand like jabong, it should stop doing it rather than fooling customer.

tired of fake promises. I suggest not to use Jabong due to their worst refund policy/procedure. more than 18 days since the pick up happened and still they hesitate to refund. Such a pathetic website. Enough is enough, I am done with my last order from jabong, Worst products and service .. bye bye Jabong. if you really value your money dont buy from jabong.