Jabong.com — complaint regarding the item received

I have ordered a maybelline colour show intense red lipstick under the order number 109288712712220815501 alongwith a hang bag. I have received the bag but in place of ghe lipstick have received a lipbalm.. I m utterly disappointed as it was a total waste of money.. Furthermore it is not returnable.. Plz look into the matter asap..
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Hi, on 20 oct 2018 I had return my 2 kurtis, its payment was done by credit card, but I didnt got my money back till today and status is showing refunded, what is this, I want money back.

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