Jabong.com — defective product returned back. but no refund initiated

Website:Jabong.com

Ive ordered leecooper brown derby boots. Within three days o[censored]sage it torned out. Jabong executive requested me to return back as it was under warranty. Now it's been months no refund has been initiated. Every time i call customer care, they assure to get resolved in 48 hrs. But till date no refund has been made inspite of hundreds of complaint nails and phone calls
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    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
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