[Resolved] Jabong.com — Exchange - no pick up from my pincode or nearby - no option for self ship | |||||
Order id [protected] Lee cooper brown moccasins - size 9 I want to exchange it with size 8 Or return it. The site says pick up is not available from my pincode. Or any pincode nearby... They mention that i can self ship. But that option is provided nowhere. "pickup service is not available on this pincode, please select self ship option below." This is written there, but no such option is provided anywhere on that page. In short, there is no pickup service and i can not self ship. In effect, that is no return!!! Was this information helpful? | |||||
Jun 26, 2017 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support May 26, 2017 Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP. Regards Team Jabong | |||||
 3 Comments | |||||
Comments
You keep saying that it's been clarified but I'm facing the same trouble now even after 8 days of the previous complaint.
My Order ID [protected]
My Order ID [protected]
Jabong.com Customer Care's response, Jul 12, 2017
Verified Support
Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.
Regards
Team Jabong
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.
Regards
Team Jabong
My order ID is [protected]. I want to exchange the product but it is showing no pick ups from my location . Please help at earliest . All my details you can get from Order ID
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Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.
Regards
Team Jabong