[Resolved]  Jabong.com — fraud - product not delivered

Address:122001

I have ordered a dress from jabong, have not received and got message from them that my order has been delivered. They are not ready to deliver once again.
Expected date of delivery was 15-sep-2017 and got message on 14-sep-2017 that order has been delivered. I have contacted customer care for resolution but they are not actively responding to me.
I want my money back as the order is pre-paid.
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Oct 20, 2017
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Sep 18, 2017
Updated by bestricha
They have closed my complaint from their side only without any discussion with me. My complaint ID is 48129767

Verified Support
Sep 18, 2017
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong
Sep 20, 2017
Updated by bestricha
No one can provide my the solution, I do not want apologies, I want my money back.
Complaint comments 

Comments

I ordered a Roadster Solid Blue shirt, which was shipped by ML courier and was given tracking ID MLJC545432, This was shipped on 12 th September, 2017.But still no updates available.I need my product within the showing date of arrive at any how.

Jabong.com Customer Care's response, Sep 23, 2017
Verified Support
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong

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