[Resolved] Jabong.com — Incorrect size top delivered

Megha Kharkwal

from Mumbai, Maharashtra

Address:	400064
Website:	Jabong.com

Jabong is a cheater
I bought a top from jabong.com per their size chart. Size chart said chest 34-36 but the one delivered was 44. When i tried returning the product because of incorrect size, jabong customer care says they cant take the product back because its non returnable. I called them multiple times, no response from them. They called once which i could not take and then i received a response that my complain is closed. They asked product picture which measuring tape on it to validate if what i. Am saying is correct, they sent an email saying my complain is closed. They are cheaters, unprofessional. Should not remain in market. Order # [protected]

Was this information helpful?

No (0)

Yes (0)

May 19, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you soon.

Regards
Team Jabong

Jul 06, 2019

Updated by Megha Kharkwal Jabong has very smart expressed their apology here but no action has been taken date. I shop online very frequently but after this incident i completely refrain myself to go on Jabong.com.
MIND IT ITS YOUR LOSS!!!