Jabong.com — jabong.com not giving invoice copy of genuine purcahse done

 
2 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 Mihir Pathak on Mar 31, 2019
Bought the following product from Jabong.Invoice is not there. ORDER ID[protected]
Placed on Sun, 5th Jun'16 at 2:28pm

TOTAL AMOUNT:5455.38
AMERICAN TOURISTER
79CM ARONA BLUE STROLLEy

Suitcase developed a crack during transit in flight and Mira Road service centre of samsonite cannot take request without Invoice. Jabong.com web portal is showing genuine purchase history with all the details .Invoice Jabong cannot give after 2 years (have an email from the company).Suitcase is still within warranty but only 2 months remaining.If such reputed company like Jabog cannot coperate in giving invoice by email then whom to trust?Any normal company must have 3 years historical data and archive of bonafide purchase and Invoice .But they are denying to give as result Samsonite cannot replace the defected product.

Complaint Status


[Apr 01, 2019] Jabong.com customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Companies like Jabong deal in goods under the table that are not bought through genuine means. Products may or may not be genuine. Regardless, you won’t get any support. They sell the equivalent of smuggled stuff except that they find loopholes so they might not be really doing anything illegal.

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    Jabong.com - jabong.com not giving invoice copy of genuine purcahse done