Jabong.com — jini & jony shirt not delivered

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	jabong

Order number: [protected]
Complaint id: 54058635

I have ordered gini & jony multicolored shirt on 23dec it was prepaid order on 29dec (11:41am) i got sms that your jabong shipment of shirts tracking id mljp 1922360, will be delivered today by ml (Phone :[protected]. I was continuously trying to contact courier boy to confirm that when would he deliver my product but he was disconnecting my call he didn't pick y call and at evening 8:03pm i got sms that your order has successfully delivered. I was surprised i checked with my security but they told me they haven't received any courier and they do not receive any courier without prior permission and after getting delivery sms i again called courier boy but he disconnected my call. I raised a complaint regarding this to jabong team but no action has been taken yet. I got email on 5th jan from jabong team that your query has been resolved and they shared fake proof of delivery with fake signature and again called on jabong customer care and raised complaint that was not my signature and i have not received any product.

I have called them more than 5 times for the status but they just keep me waiting without any resolution.

Pathetic service i have ever seen.

I am so much frustrated for this and lost trust from the your website.

I request to please take strict action against jabong.

Regards,
Shagun rana
[protected]
Rana. [protected]@gmail.com