[Resolved]  Jabong.com — ml courier showing invalid courier tracking number!

Address:734004
Website:Jabong.com

I ordered a pair of roadster camel sneakers, which were shipped by ml courier service and was given a tracking id number - mljc540630,
This was shipped on 13th september of 2017, but still now i haven't received any update on the purchase.
The item is shown to be shipped and arrived at the same location for more than 5 days now. Even ml courier tracking from ml's official website is showing the tracking id is invalid.
I need to get my order by 20th as shown by jabong.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 19, 2017
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong
Verified Support
Oct 21, 2017
Jabong.com Customer Care's response
Hi @aveek311,
We hope you had a great Diwali and wish you a wonderful year ahead.
The kurtis were delivered to you on . We hope you are happy with our assistance on this.
-Team Jabong
Verified Support
Oct 21, 2017
Jabong.com Customer Care's response
Apologies @aveek311,
We hope you had a great Diwali and wish you a wonderful year ahead.
We hope you like the sneakers* delivered to you.
-Team Jabong
Complaint comments 

Comments

Ml services demands awb number rather than the tracking I'd we get it when placing the order. I got many deliveries in the same address mentioned but this time I m disappointed with the service provider. Shall I get it by today itself or it will be returned back saying you don't find the mentioned address

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information