Jabong.com — no refunds received

On July 24th I have returned the white truffled sandals due to size issue (returned no :[protected]. The returned process was confirmed and I was told that the amount of Rs 1945.82/ will be refunded within two days but I didn't receive any refunds in my bank account.
Later I have contacted the customer care service and they asked me for my bank account details again. I emailed them my bank account details twice! After that they guaranteed that the money will be deposited back into my account after two days. Now it's been more than 2 weeks and I still didn't receive the refund. I've tried many times to contact the customer care service through phone calls and emails but there was no respond from them at all. Can anyone help me in resolving this matter?