Jabong.com — no response from customer care

Address:682028
Website:Jabong

I have ordered one product from this site 20 days before still product has not recieved & also when we are sending mails to customer care regarding the status. No response i have escalate my issue to chief manager he is also not responding.

Really i am fed up with this useless site & use less customer care team.

Even still i am sending continous mails to chief manager of jabong he is also atleast not reverting a single reply.
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I have ordered product 3rd oct 2018 and cancelled from jabong, and refund initiated on 7th oct, and today is 20th i have not got my refund, i have call so many times buy they say send screenshot of payment, i have e-mail them but but reply from there also, please help

My order is received 2 days earlier and till my order status is not showing delivered. So update it so that i can return my product. My email is "[protected]@gmail.com"

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    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
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