Jabong.com — non delivery of order for 30 days

Address:Gurgaon, Haryana
Website:Jabong

I have ordered 4 items on 6th of June the order I'd number is 111167539458110307101.1 item was delivered on time.other 3 items were supposed to be delivered to me by 15 th june.i have made more than 10 calls to jabong in the last 20 days.the issue has not been resolved yet.They do not even bother to get back with an update.Every time the answer is the same.please wait for 48 hours, we have escalated your complaint.And after 48 hours I call them back again, the cycle repeats.Their superb customer care executives tell me that the order cannot be cancelled from their end and that I should refuse delivery as and when the product comes to my place.How is that even a logical thing to say, I don't realize.i want my money back.its been more than a month now.its really exasperating to ask for refund so many times
Was this information helpful?
No (0)
Yes (0)
Jabong.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information