Jabong.com — not providing refund

Address:Khordha, Odisha, 751024
Website:www.jabong.com

Hi,
I must say the customer service of jabong.com is the worst service among all online retailers. I have been chasing them for 15 days for my refund of the item which they have already taken back. Each time they are sending money to either wrong account number or the account holder name is in correct or the ifsc code is different. Regarding this i have sent mail to their escalation id "[protected]@jabong.com" to my surprise there is no reply till now.

This is really frustrating. Their customer support, finance including escalation team is really pathetic. I am going to file consumer court notice against them.

Order no -:[protected]

Regards
Soma das
Was this information helpful?
No (0)
Yes (0)
Jabong.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information