[Resolved] Jabong.com — Refund pending - ORDER ID [protected]

premtiwaris

from Hyderabad, Telangana

Address:	Rangareddy, Andhra Pradesh, 500060
Website:	www.jabong.com

I had purchased a GUAVA Brown Formal Shoes which was declared as pure leather but when received was not satisfied with the quality and immediately a refund request wa given to the customer service desk.

ORDER ID [protected] Return request placed on 9th May 2016 at 12:58pm which was picked on14 May 16 and I was informed that the refund would happen within 7days... Which has not happened till date.

On calling I was informed that amount was credited but not in bank but into my site account even after calling multiple times there has been no action...

Request concerned to refund the amount with interest at the earliest ...

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Feb 25, 2020

Complaint marked as Resolved

There was no solution provided and no solution reached.. Its been pending for 3 years.

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong

Feb 25, 2020

Updated by premtiwaris Never contacted no response... 3years..