Jabong.com — return error "customer state is required to process the return

Address:632014

I bought a pair o[censored]nited colour of benetton shoes from jabong and want to return it due to fitting issue, i filled up all my details correctly still everytime i try to file a return request the "the customer state is required to process the return" error shows up. I would like the jabong team to kindly see through this issue and resolve it as soon as possible.
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I odered but delivery unsuccessful

Ami Halani Panjwani's reply, Jan 16, 2019
I ordered but delivery unsuccessful
Purchased a top from jabong and want to return it due to fitting issue, i filled up all my details correctly still everytime i try to file a return request the "the customer state is required to process the return" error shows up. I would like the jabong team to kindly see through this issue and resolve it as soon as possible.

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