Jaipur Vidyut Vitran Nigam Limited — payment of electric bill

I have payment my electricity bill of rs 1263/-by icici net banking on jvvnl bijli mitra on date[protected]
The amount deducted from my bank account but the receipt of payment not generated by jvvnl bijlimitra and display bill still pending
My bill k number is[protected]
What is the solution of this issue
My bill deposit last date is 18.11.2019